Before the intake call, we will send you the pre-intake form to ensure we are prepared by understanding your child’s needs. During the call, we ask clarifying questions, listen to your concerns, and explain how we can help. Everything shared during this intake call is kept strictly confidential, and there is no pressure or obligation; it's simply a supportive conversation to determine if we’re the right fit for your child’s needs.

At SNACS, our goal is to build a bridge, not a battlefield. We work collaboratively with IEP teams using your child’s present levels and your concerns to identify the supports and services needed for meaningful progress.

We communicate in the professional language that districts understand, demonstrating our non-attorney knowledge of applicable laws, the process, and compliance standards. While we aim for collaboration and solutions, districts also recognize that our advocacy is thorough, well-documented, and fully prepared to move forward with due process options when needed.

Our focus is always on professionalism, partnership, and your child’s right to a quality education.

We proudly serve families across the entire state of California. Our services are designed to reset the IEP experience. We can help you make things happen for your child, regardless of your location in California. You will receive the same dedicated, individualized, comprehensive advocacy.

We are confident in our process, which is why we offer a money-back guarantee with our full service package. If, after the first IEP meeting, you are not satisfied with the services provided, you may request a full refund and void the contract. To be eligible, the request must be submitted in writing within forty-eight (48) hours of the meeting.

This guarantee applies only to services rendered up to and including the first IEP meeting. Some reasonable restrictions apply, such as our ability to assist you in obtaining the agreed-upon supports, aids, and services or the offer of FAPE that you were seeking. It’s our way of ensuring you feel secure and confident in your decision to partner with SNACS.

Because every child's situation is unique, we create customized advocacy plans. Our pricing reflects the in-depth, dedicated work we do for your family. We will discuss the specific package options with you transparently after your intake.

That’s a fair and important question, and we believe in being completely transparent. No advocate can guarantee a specific result, simply because an IEP is a team decision. However, what we can and do guarantee is our unwavering commitment to your family.

We guarantee that with our partnership, you will feel heard, respected, and prepared. We guarantee that your child’s needs will be presented clearly and professionally, giving them the best possible opportunity for success. We guarantee our process, our support, and our dedication to you from start to finish.